Skip to main content
GoToGate
  • Flights
  • Stays
  • Car Hire
  • Contact us
  • FAQ
  • Airline Information
  • My Bookings
  • Gotogate app
My Bookings
Menu
SupportContact usFAQAirline InformationMy BookingsGotogate app
  1. Home
  2. FAQ Home
  3. Payment
  4. Why is my voucher not working?
  • Check-in
  • Airline Schedule Change
  • Baggage / Baggage information
  • Ticket changes and cancellation
  • Payment
    • What payment methods are accepted at Gotogate
    • What currencies are accepted at Gotogate
    • Does it cost more to pay by card?
    • Why are you asking for my residential address?
    • My account was charged for a failed booking. When will I get my money back?
    • Why was I charged in a different currency than the one linked to my card?
    • Why did the cost of my flight increase?
    • Why is my card being declined?
    • I get an error message when I try to pay; what should I do?
    • What should I do if I'm charged twice for my booking?
    • Where do I find my invoice?
    • Why is online payment not working for me?
    • Can I request that my refund be sent to a different bank account?
    • Why haven’t I received my refund yet?
    • Why is my voucher not working?
    • What if I don’t receive a booking confirmation email after being charged?
    • Exibir tudo
  • Before I book
  • Self-Transfer
  • Products and Services

Por que meu voucher não está funcionando?

Isso pode ser devido a vários fatores. Seu voucher pode ter expirado ou pode ser aplicado apenas a produtos e serviços específicos, como hotéis ou locações de carros. Além disso, em alguns casos, você só poderá resgatar seu voucher se sua compra exceder um determinado valor.

Produtos e serviços

  • Cancellation protection

Quem somos

  • About us
  • Terms and Conditions
  • Privacy Policy
  • Information on cookies
  • Accessibility Statement
  • Download the app

Suporte

  • Contact us
  • FAQ
  • Airline Information
  • My Bookings

Login

My Bookings
  • Visa
  • Mastercard
  • Amadeus
  • Sabre
Gotogate / Gotogate International AB, Box 1340, 75143 Uppsala, Sweden Corp. ID no: 556538-1265 VAT no. SE5565 3812 6501

© 2026 Gotogate. All Rights Reserved.